Returns & Refunds Policy

At ARNESON TECHWAVE SOLUTIONS LLC, we value your satisfaction and want you to be confident in your purchase. Our Returns & Refunds Policy is designed to ensure a transparent and fair shopping experience for all our customers in the United States.

Return Eligibility

We accept returns within 30 days after delivery of your order. To be eligible for a return, the product must be:

  • Unused, unwashed, and in the same condition that you received it.
  • Packed in its original packaging with all accessories, manuals, and tags included.
  • Accompanied by the original proof of purchase or order confirmation email.

How to Initiate a Return

To start a return, please contact our customer service team at support@arnesonte.com. Once your request is reviewed, we will provide detailed return instructions, including the appropriate return mailing address.

Note: Please do not send products back to our company address directly. Returns sent without authorization may not be processed.

Return Shipping Costs

Customers are responsible for covering the shipping costs associated with returning their items. Shipping fees are non-refundable.

Refund Processing

Once your returned item is received and inspected, we will notify you via email. If approved, your refund will be issued to your original payment method within 2 business days. No restocking fees are charged for approved returns.

Exchanges

We do not offer direct exchanges at this time. If you would like a different item, please initiate a return and place a new order for the replacement product.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery with clear photos of the item and packaging. We will review your case and offer a replacement or refund as appropriate.

Company Address (Not for Returns)

ARNESON TECHWAVE SOLUTIONS LLC
1400 S Hurstbourne Pkwy,
Louisville, KY 40222,
United States
Phone: +1 774-349-7051
Email: support@arnesonte.com

We appreciate your understanding and cooperation. Thank you for choosing Arneson Techwave Solutions — your trust and satisfaction are our top priorities.