Shipping Policy

We deliver quickly and reliably across the United States, ensuring every order reaches you on time and in perfect condition.


1. Shipping Coverage

ARNESON TECHWAVE SOLUTIONS LLC currently offers shipping services within the United States only. We do not ship internationally at this time. All orders are dispatched from our U.S. fulfillment partners to ensure fast and secure delivery.

2. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Please note that orders placed after 5:00 PM (EST) will be processed on the next business day. You will receive a confirmation email once your order has been shipped.

3. Estimated Delivery Time

After processing, orders are delivered within 3–4 business days depending on your location. Delivery times may vary during peak seasons, holidays, or due to factors beyond our control (e.g., severe weather, carrier delays).

4. Shipping Options & Costs

  • Standard Shipping: Free of charge on all orders.
  • Express Shipping: Currently not available.

All orders placed through arnesonte.com include free standard shipping within the continental U.S. You will never be charged an additional shipping fee unless you specifically request a premium delivery service in the future.

5. Shipping Carriers

We partner with reliable carriers such as UPS, FedEx, and USPS to ensure timely and trackable deliveries. A tracking number will be provided via email as soon as your order is shipped.

6. Delay Handling Policy

We make every effort to ship on schedule. However, in rare cases where a delay occurs, we will:

  • Notify you promptly via the email address on your order.
  • Provide updated delivery estimates and tracking updates.
  • Offer compensation options such as store credit or a discount coupon for significant delays beyond 7 business days.

Please note that carrier-related issues, natural disasters, or uncontrollable events (e.g., extreme weather or holidays) may extend delivery times.

7. Order Tracking

Once your order ships, you will receive an email with a tracking number and link to monitor your shipment in real time. If your tracking information is not available within 48 hours of shipping, please contact our support team.

8. Incorrect Address or Delivery Issues

Customers are responsible for providing accurate shipping addresses. Orders returned due to incorrect or incomplete addresses may be subject to additional handling fees. If your package is lost or delayed, please contact us immediately so we can coordinate with the carrier to resolve the issue.

9. Contact Information

For any shipping-related questions or assistance, reach out to our customer service team:

Business Name: ARNESON TECHWAVE SOLUTIONS LLC

Address: 1400 S Hurstbourne Pkwy, Louisville, KY 40222, United States

Email: support@arnesonte.com

Phone: +1 774-349-7051

Customer Service Hours: Monday – Sunday: 9:00 AM – 9:00 PM (EST)